Nuvepro - Task Intelligence for the Enterprise
SOC 43-6013 · Job decomposition

Medical Secretaries and Administrative Assistants

What this job actually does, classified into Automate, Augment, and Human-only. Decomposed from 6 canonical roles mapped to this SOC across Nuvepro's real-world JD corpus.

961,610
U.S. employment
BLS OEWS
$45,930
Median annual wage
BLS OEWS
36%
AEI exposure
Anthropic Economic Index
104
Distinct tasks
From 6 roles
Task mix (by distinct task)
Automate · 28 (27%)
Augment · 61 (59%)
Human-only · 15 (14%)

Automate

12 of 28

AI does it end-to-end

  1. Make patient appointments and maintain appointment records.
    29 jobs · 2 roles · 70% confidence
  2. Type forms, records, schedules, memos, and other documents as directed.
    26 jobs · 2 roles · 100% confidence
  3. File materials in patient folders and print appointment schedules.
    25 jobs · 2 roles · 100% confidence
  4. Open and distribute unit mail and faxes.
    22 jobs · 1 role · 59% confidence
  5. Distribute incoming mail.
    13 jobs · 1 role · 92% confidence
  6. Prepare purchase orders using the appropriate software application.
    13 jobs · 1 role · 92% confidence
  7. Assemble, file, and maintain patient medical records.
    12 jobs · 1 role · 92% confidence
  8. Print patient schedules and pull patient charts daily.
    12 jobs · 1 role · 100% confidence
  9. Scan insurance cards monthly.
    12 jobs · 1 role · 100% confidence
  10. Answer telephone calls and route them to the appropriate person.
    11 jobs · 1 role · 100% confidence
  11. Prepare medical records for facsimile or mail related to travel, transplant, disability, and other requests.
    11 jobs · 1 role · 73% confidence
  12. Enter data into Crown Web for ESRD 2728, ESRD 2746, and PART.
    7 jobs · 1 role · 100% confidence

Augment

12 of 61

Human + AI together

  1. Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
    28 jobs · 2 roles · 100% confidence
  2. Call for patient medical records and laboratory test results.
    27 jobs · 2 roles · 100% confidence
  3. Answer telephones, assist callers with routine inquiries, and schedule appointments.
    25 jobs · 2 roles · 100% confidence
  4. Handle, screen, and take messages related to prior authorizations, provider questions, prescription refills, and test results.
    24 jobs · 1 role · 100% confidence
  5. Process patient billing forms and scan documents to patient medical record/LMR.
    24 jobs · 1 role · 92% confidence
  6. Act as a super user for scheduling, registration, and billing systems.
    20 jobs · 1 role · 100% confidence
  7. Perform more complex or specialized functions such as surgical scheduling, schedule changes, and blocking at an advanced competency level.
    17 jobs · 1 role · 100% confidence
  8. Accept co-payments when required.
    15 jobs · 1 role · 80% confidence
  9. Assist with medical appointment referrals and scheduling.
    13 jobs · 1 role · 100% confidence
  10. Assist with month-end reporting requirements.
    13 jobs · 1 role · 100% confidence
  11. Assist with transportation coordination and referrals.
    13 jobs · 1 role · 100% confidence
  12. Audit records for compliance with medical records standards.
    13 jobs · 1 role · 100% confidence

Human-only

12 of 15

Judgment, taste, accountability

  1. Greet and assist patients.
    27 jobs · 2 roles · 100% confidence
  2. Provide assistance and training to others in scheduling, registration, and billing systems.
    25 jobs · 1 role · 96% confidence
  3. Attend education and training sessions and apply key learnings.
    12 jobs · 1 role · 58% confidence
  4. Greet patients and guests professionally.
    12 jobs · 1 role · 100% confidence
  5. Maintain patient confidentiality at all times.
    12 jobs · 1 role · 100% confidence
  6. Monitor the reception and waiting areas.
    12 jobs · 1 role · 100% confidence
  7. Participate in center/team huddles and staff meetings.
    12 jobs · 1 role · 100% confidence
  8. Perform other duties as assigned.
    7 jobs · 1 role · 100% confidence
  9. Greet visitors and direct them to the appropriate location or person.
    6 jobs · 1 role · 100% confidence
  10. Accept co-payments.
    5 jobs · 1 role · 60% confidence
  11. Perform related duties as assigned.
    5 jobs · 1 role · 80% confidence
  12. Comply with policies, procedures, safety rules, and regulations.
    4 jobs · 1 role · 100% confidence

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Employment + wages: BLS OEWS (national, detailed SOC).

Job exposure: Anthropic Economic Index, broad SOC bridge.

Task decomposition + classification: Nuvepro canonical task library (6 roles mapped to SOC 43-6013). Each task is classified by our automation classifier into Automate, Augment, or Human-only.