Nuvepro - Task Intelligence for the Enterprise
SOC 41-2021 · Job decomposition

Counter and Rental Clerks

What this job actually does, classified into Automate, Augment, and Human-only. Decomposed from 11 canonical roles mapped to this SOC across Nuvepro's real-world JD corpus.

Tasks drawn from the broader SOC minor group 41-20% because the exact SOC has thin coverage in our corpus.

400,810
U.S. employment
BLS OEWS
$41,300
Median annual wage
BLS OEWS
20%
AEI exposure
Anthropic Economic Index
431
Distinct tasks
From 11 roles
Task mix (by distinct task)
Automate · 18 (4%)
Augment · 146 (34%)
Human-only · 267 (62%)

Automate

12 of 18

AI does it end-to-end

  1. Send text messages to current Verizon customers who are interested in products and services.
    739 jobs · 2 roles · 100% confidence
  2. Apply catch weight labels to merchandise sold by the pound.
    28 jobs · 1 role · 64% confidence
  3. Affix PLU tags to produce items.
    27 jobs · 1 role · 56% confidence
  4. Perform sales and cash functions in the POS accurately and efficiently.
    24 jobs · 1 role · 71% confidence
  5. Scan merchandise using a handheld scan gun or keypad.
    22 jobs · 1 role · 100% confidence
  6. Weigh product on countertop scales as needed.
    21 jobs · 1 role · 67% confidence
  7. Perform cart-to-cart transfer of all products at checkout.
    19 jobs · 1 role · 53% confidence
  8. Capture accurate customer information.
    6 jobs · 1 role · 100% confidence
  9. Maintain and update records and systems as required.
    5 jobs · 1 role · 100% confidence
  10. Retain and update customer information to support customer loyalty and CRM initiatives.
    5 jobs · 1 role · 100% confidence
  11. Scan merchandise using a handheld scan gun or 10-key keypad.
    5 jobs · 1 role · 100% confidence
  12. Balance the cash drawer accurately.
    3 jobs · 1 role · 67% confidence

Augment

12 of 146

Human + AI together

  1. Place outbound calls to current Verizon customers who are interested in products and services.
    739 jobs · 2 roles · 99% confidence
  2. Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
    569 jobs · 2 roles · 100% confidence
  3. Develop through ongoing training and up-skill in operational functions across merchandising and inventory.
    264 jobs · 2 roles · 100% confidence
  4. Position product insights and solution recommendations to provide customers with a complete sales solution.
    157 jobs · 2 roles · 100% confidence
  5. Develop skills through ongoing training and up-skill in operational functions across merchandising and inventory.
    142 jobs · 2 roles · 100% confidence
  6. Continuously develop through ongoing training and up-skill in operational functions across merchandising and inventory.
    135 jobs · 2 roles · 100% confidence
  7. Develop skills through ongoing training.
    85 jobs · 2 roles · 97% confidence
  8. Share fashion and product knowledge to help customers make informed choices.
    58 jobs · 2 roles · 100% confidence
  9. Achieve sales goals in a team-based commission environment.
    48 jobs · 2 roles · 81% confidence
  10. Communicate inventory needs to support business goals.
    42 jobs · 3 roles · 100% confidence
  11. Perform operational functions across inventory.
    41 jobs · 2 roles · 99% confidence
  12. Perform operational functions across merchandising.
    41 jobs · 2 roles · 96% confidence

Human-only

12 of 267

Judgment, taste, accountability

  1. Engage with the community outside of the store to expand the customer base.
    588 jobs · 1 role · 100% confidence
  2. Close sales by using communication skills to fulfill customer needs with simple and intuitive tech solutions.
    585 jobs · 2 roles · 100% confidence
  3. Generate retail sales by using passion for cutting-edge technology and customer service to expand the Verizon network.
    546 jobs · 2 roles · 99% confidence
  4. Learn customers’ needs by creating connections and asking the right questions.
    442 jobs · 2 roles · 100% confidence
  5. Participate in off-site Verizon-sponsored events to expand the customer base.
    344 jobs · 2 roles · 100% confidence
  6. Learn and uncover customers’ needs by creating connections and asking the right questions.
    229 jobs · 2 roles · 100% confidence
  7. Participate in off-site Verizon-sponsored events to expand the loyal customer base.
    153 jobs · 2 roles · 100% confidence
  8. Close sales by using communication skills to fulfill customer needs with tech solutions.
    149 jobs · 2 roles · 100% confidence
  9. Participate in off-site Verizon-sponsored events to support customer acquisition.
    133 jobs · 2 roles · 100% confidence
  10. Engage with the community outside of the store to expand the loyal customer base.
    95 jobs · 2 roles · 100% confidence
  11. Participate in off-site Verizon-sponsored events to support customer outreach.
    86 jobs · 2 roles · 100% confidence
  12. Collaborate with team members to deliver exceptional service throughout the customer journey.
    67 jobs · 2 roles · 100% confidence

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Employment + wages: BLS OEWS (national, detailed SOC).

Job exposure: Anthropic Economic Index, broad SOC bridge.

Task decomposition + classification: Nuvepro canonical task library (11 roles mapped to SOC 41-2021). Each task is classified by our automation classifier into Automate, Augment, or Human-only.