Senior Analyst, Legal Operations
Classified Tasks (24)
Augment (14)
AI assists, human decides
Process high-volume content-removal requests under local laws (e.g., hate speech, defamation, national security, data-privacy statutes)
operational
Process productions of user information in response to legal process (e.g., subpoenas, court orders, warrants, MLAT requests)
operational
Handle global legal information and content removal requests, including document intake and processing
operational
Quality-control content-removal and user-data-production cases to ensure accuracy and compliance
analytical
Collaborate with technical teams to design AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows
technical
Train and refine AI agents to improve automated triage, decisioning, redaction, compliance checks, and response workflows
technical
Continuously improve AI agents that automate triage, initial decisioning, redaction, compliance checks, and response workflows
technical
Create and maintain high-quality training datasets derived from real Legal Operations cases
technical
Curate high-quality training data from real cases for use in AI model development
technical
Create and maintain evaluation rubrics and feedback loops to enhance AI performance
analytical
Identify automation opportunities within Legal Operations and scope end-to-end workflow solutions
analytical
Collaborate with technical teams to build end-to-end automated workflows using automation tools
technical
Build tools that scale Legal Operations while maintaining accuracy and speed
technical
Measure and report on automation coverage, accuracy, risk reduction, and efficiency gains
analytical
Human-Only (10)
Requires human judgment
Join an on-call rotation to provide timely responses to emergency requests and proactive referrals worldwide
operational
Execute complex content-removal cases across multiple jurisdictions
analytical
Execute complex user-data-production cases across multiple jurisdictions
analytical
Apply and interpret platform policies shaped by evolving legal requirements when adjudicating requests
analytical
Serve as the escalation point for ambiguous or high-risk legal requests and resolve them to ensure compliance
leadership
Assess and handle legal requests from government entities worldwide
analytical
Train and upskill the broader Legal Operations team on automation, AI agents, and related workflows
leadership
Analyze complex legal and compliance problems in partnership with legal stakeholders to ensure platform rules and regulatory requirements are followed
analytical
Interpret, analyze, and execute tasks based on evolving instructions and regulatory changes in coordination with cross-functional stakeholders
analytical
Represent the company in witness testimony or other external engagements
communication