xAI· Data Center· Memphis, TN; Southaven, MS
Senior Data Center Operations Technician
Classified Tasks (15)
Automate 0%Augment 47%Human-Only 53%
Augment (7)
AI assists, human decides
Ensure the health of server and network infrastructure for data centers and global points of presence
operational
Monitor and improve mean time to detect (MTTD) and mean time to repair (MTTR)
analytical
Report status and findings back to the engineering team as required
communication
Troubleshoot and monitor servers and network equipment in data centers and global points of presence
technical
Maintain warehouse inventory and manage assets using the internal application
administrative
Handoff hardware to the provisioning team for customer capacity allocation
operational
Maintain and apply detailed knowledge of assigned equipment to identify and implement efficiencies and optimizations in server intake and repair processes
analytical
Human-Only (8)
Requires human judgment
Respond onsite to emergencies as needed
operational
Remain reachable via cell phone for incident response and mobilization
communication
Report to the job site during initial construction
operational
Rack and stack data center network equipment
operational
Label fiber/optics cables and troubleshoot fiber/optics connectivity issues
technical
Install, troubleshoot, and repair power supply cabling
technical
Install racks, servers, and switches
operational
Stage racks in place, perform cabling, and power up hardware
operational
Job description
ABOUT xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: As a Datacenter Operations Technician at xAI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. <li style="font-size: 12pt; font-family: arial, helvetica, sans-