OpenAI· Model Deployment for Business· San Francisco
Technical Deployment Lead, Forward Deployed Engineering (FDE) - SF
Comp$198K – $335K
Classified Tasks (14)
Automate 0%Augment 79%Human-Only 21%
Augment (11)
AI assists, human decides
Define and own the technical delivery plan for multiple interdependent work streams, translating business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
leadership
Run day-to-day engineering execution across OpenAI FDE, Researchers, Customer Engineers, and customer teams, tracking and driving delivery progress.
operational
Track progress, manage dependencies, and keep work unblocked and correctly sequenced.
operational
Shape tools and integrations based on customer workflows to land production deployments.
technical
Ensure components ship on time by coordinating cross-functional teams and deliverables.
operational
Drive 0→1 prototypes through MVP and scale, managing technical and execution milestones.
technical
Partner with Product and Research to align platform components and research work streams to support deployment goals.
communication
Codify solution patterns and evaluation frameworks by extracting reusable patterns from deployments.
analytical
Package and communicate field signals and insights to inform product and model roadmaps.
communication
Own value cases and ROI by setting impact hypotheses, baselines, and KPIs.
analytical
Run pre- and post-deployment measurements and report outcomes to executive sponsors.
analytical
Human-Only (3)
Requires human judgment
Make real-time trade-offs on scope and priority to protect the critical path.
leadership
Embed with customer teams to map workflows, success criteria, and translate requirements into a delivery plan.
communication
Lead onboarding, adoption, readiness, and change management for deployed systems.
leadership
Job description
Technical Deployment Lead, Forward Deployed Engineering (FDE) - SF | OpenAI Careers ## Technical Deployment Lead, Forward Deployed Engineering (FDE) - SF Model Deployment for Business - San Francisco Apply now(opens in a new window) **About the team** OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. **About the Role** As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25%- 50% is required. **In this role, you will:** * **Own the technical delivery plan** for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. * **Run day-to-day engineering execution.** Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. * **Embed with customer teams to land production deployments and drive adoption.** Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. * **Partner with Product and Research** so platform components and research work streams land in time to support deployment goals. * **Codify solution patterns and evals.** Extract reusable patterns and package field signals to improve product and models. * **Own value cases and ROI.** Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. **You’ll thrive in this role if you:** * Bring 7+ years of customer‑facing technical delivery leadership. * Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. * Excel in high ambiguity environments. Know how to simplify complex and dynamic work. * Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, ske