OpenAI· Consumer Products· San Francisco
Software Engineer, Quality & Developer Tools | Consumer Devices
Comp$293K – $325K
Classified Tasks (30)
Automate 3%Augment 87%Human-Only 10%
Automate (1)
Fully handled by AI agents
Auto-file regression tickets when tests fail or regress
administrative
Augment (26)
AI assists, human decides
Build infrastructure, tooling, and validation systems that ensure device software is reliable, testable, and ready to ship
technical
Own systems that validate device software including test frameworks, regression infrastructure, hardware-in-the-loop labs, and release gates
operational
Design a unified test framework for device software across unit, integration, system, and end-to-end testing
technical
Implement the unified test framework to provide reproducible test runs
technical
Maintain the unified test framework and its integrations with GitHub, Linear, and Slack
technical
Integrate test suites with Buildkite and other CI/CD systems
technical
Enforce promotion criteria for staging and production pipelines
operational
Publish traceable artifacts and release notes for test and release activities
communication
Plan rack, power, and networking layouts for hardware-in-the-loop device testing labs
operational
Orchestrate hardware-in-the-loop lab infrastructure for device testing
operational
Support automated device flashing and provisioning in test labs
technical
Support telemetry capture from devices under test
technical
Develop tools for API validation
technical
Develop tools for firmware validation
technical
Develop tooling for result triage of test failures
technical
Develop log-capture systems for debugging and postmortem analysis
technical
Develop replayable bug-report systems that reproduce device/firmware failures
technical
Develop workflows and developer tooling that improve engineering velocity and debugging efficiency
technical
Build dashboards and alerts tracking pass rates, test stability, and release readiness
technical
Detect flaky tests and quarantine them from release signals
analytical
Track delivery and quality metrics that protect release health
analytical
Create clear procedures and tooling enabling QA vendor technicians to execute repeatable test processes
administrative
Provide tooling and processes that allow QA vendor technicians to review and submit test reports
operational
Establish and maintain a queue system for rig maintenance and repairs
administrative
Collaborate with release infrastructure engineers on pipelines, artifact signing, staged rollouts, and rollback/forward strategies
communication
Integrate test frameworks, tooling, and validation systems into CI/CD and release pipelines
technical
Human-Only (3)
Requires human judgment
Bring up racks, power, and networking systems for device testing labs
operational
Drive root-cause analysis of test failures and flaky signals with test and feature owners
analytical
Partner with embedded and systems software teams to improve testability of software and hardware
communication
Job description
Software Engineer, Quality & Developer Tools | Consumer Devices | OpenAI Careers ## Software Engineer, Quality & Developer Tools | Consumer Devices Consumer Products - San Francisco Apply now(opens in a new window) ## **About the Team** The **Systems Integration** team is responsible for building the infrastructure, tooling, and validation systems that ensure our device software is reliable, testable, and ready to ship. We design and maintain automated test frameworks, hardware-in-the-loop labs, and release pipelines that keep quality signals trustworthy and enable rapid, safe product launches. Our work spans developer tools, automation, systems integration, and cross-team collaboration to ensure every release meets the highest standards. ## **About the Role** As a **Software Engineer, Quality and Developer Tools**, you will build and own the systems that validate our device software—from test frameworks and regression infrastructure to hardware-in-the-loop labs and release gates. You’ll design the tooling and automation that keep quality signals trustworthy, integrate them into CI/CD, and make it easy for engineers and QA vendor technicians to execute reliable, repeatable workflows. We’re looking for engineers with deep experience in software quality, automation, developer tooling, and hardware-software integration who thrive on building scalable, reliable systems for validation and release readiness. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. ### **In this role, you will:** * **Test infrastructure & frameworks:** Design, implement, and maintain a unified test framework for device software across unit, integration, system, and end-to-end testing, with reproducible runs and integrations with GitHub, Linear, and Slack. * **CI/CD integration & releases:** Integrate test suites with Buildkite, enforce promotion criteria for staging and production, auto-file regressions, and publish traceable artifacts and release notes. * **Hardware-in-the-loop lab design & orchestration:** Plan and bring up racks, power and networking systems, and orchestration for device testing; support automated flashing, provisioning, and telemetry capture. * **Automation and developer tooling:** Develop tools for API and firmware validation, result triage, log capture, replayable bug reports, and workflows that improve engineering velocity and debugging efficiency. * **Quality signals, metrics, and flake control:** Build dashboards and alerts for pass rates, stability, and release readiness; detect and quarantine flaky tests; drive root-cause analysis with owners; and track delivery metrics that protect release health. * **Vendor enablement:** Create clear procedures and tooling that allow QA vendor technicians to execute repeatable processes, review their reports, and maintain a queue of rig maintenance and repairs. * **Cross-team collaboration:** Partner with embedded and systems software teams on testability, and with release infrastructure engineers on pipelines, signing, staged rollouts, and rollback/forward strategies. ### **You might thrive in this role if you:** * Have deep experience building software quality, test automation, or developer tooling systems for hardware products shipped at scale. * Are proficient in Python, C, C++, or Rust, and have strong Linux fundamentals, including processes, networking, storage, and udev/systemd. * Have experience building CI/CD pipelines, artifact management systems, and reproducible or isolated test environments. * Have demonstrated success designing and operating hardware-in-the-loop labs and device orchestration systems at scale. * Are fluent with test reliability techniques such as failure triage, flake detection and quarantine, and signal-quality guardrails. * Have strong debugging skills across software, firmware, devices, and release infrastru