OpenAI· Go To Market· San Francisco, Dublin, Ireland, and London, UK
GTM Strategy & Operations, Strategic Programs
Comp$239K – $265K
Classified Tasks (27)
Automate 0%Augment 67%Human-Only 33%
Augment (18)
AI assists, human decides
Build execution plans for strategic programs
operational
Manage risks associated with program execution
operational
Translate complex business priorities into aligned workstreams
operational
Define clear milestones for strategic programs
operational
Establish operating cadences for GTM programs
operational
Produce executive-ready updates on program status and outcomes
communication
Develop data-driven recommendations to improve pipeline, conversion, and productivity
analytical
Support planning cycles
operational
Prioritize initiatives aligned to company goals
leadership
Establish executive reporting systems
operational
Standardize program communications across stakeholders
communication
Create repeatable processes to launch cross-functional programs at scale
operational
Design measurement frameworks to assess and improve programs
analytical
Coordinate program activities to maintain strong coordination
operational
Capture and surface customer and field signals to inform programs
analytical
Build scalable operating systems to enable GTM organization growth
operational
Translate ambiguous priorities into clear, actionable plans
operational
Track and measure program business impact using defined success metrics
analytical
Human-Only (9)
Requires human judgment
Lead high-priority GTM initiatives including product launches, sales plays, and customer programs
leadership
Drive cross-functional alignment from strategy through delivery
leadership
Set decision forums to enable program governance
leadership
Partner with Sales, Product, Marketing, Enablement, Operations, Finance, and Communications teams
leadership
Align stakeholders and manage inter-team dependencies
leadership
Drive execution across teams to deliver program outcomes
leadership
Assign and ensure clear ownership for priority programs
leadership
Remove blockers and resolve execution impediments
operational
Shape, plan, and deliver strategic programs in partnership with GTM leadership
leadership
Job description
GTM Strategy & Operations, Strategic Programs | OpenAI Careers ## GTM Strategy & Operations, Strategic Programs Go To Market - San Francisco, Dublin, Ireland, and London, UK Apply now(opens in a new window) **About the Team** At OpenAI, we are building AI systems that expand human capability and transform how work gets done. Our Go-To-Market (GTM) organization brings these capabilities to customers by driving adoption, usage, and long-term value. We are hiring a GTM Strategy & Operations, Strategic Programs lead to help drive OpenAI's highest-priority GTM programs from strategy through execution. This role sits at the center of complex, cross-functional work across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, Communications, and leadership. This is a high-leverage role for someone who can turn ambiguous priorities into clear plans, align stakeholders, keep execution moving, and build the operating systems that help the GTM organization scale. You will help ensure our most important programs have clear ownership, strong coordination, customer and field signal, and measurable business impact. **About the Role** You will operate across strategy and execution, partnering with GTM leadership and cross-functional teams to shape, plan, and deliver strategic programs that matter to the business. You will translate complex business priorities into aligned workstreams, clear milestones, operating cadences, and executive-ready updates. The ideal candidate is equally comfortable structuring ambiguous problems, building durable processes, influencing without authority, and rolling up their sleeves to remove blockers. You should be energized by fast-moving environments, high-stakes priorities, and work that requires both strategic judgment and operational rigor. **Drive Strategic Programs** * Lead high-priority GTM initiatives including product launches, sales plays, and customer programs * Build execution plans, manage risks, and drive cross-functional alignment from strategy through delivery **Partner with GTM Leadership** * Develop data-driven recommendations to improve pipeline, conversion, and productivity * Support planning cycles and help prioritize initiatives aligned to company goals **Build Scalable Operating Systems** * Establish operating cadences, executive reporting, decision forums, and standardized program communications * Create repeatable processes to launch, measure, and improve cross-functional programs at scale **Coordinate Cross-Functional Execution** * Partner across Sales, Product, Marketing, Enablement, Operations, Finance, and Communications * Align stakeholders, manage dependencies, and drive execution across teams **You might thrive in this role if you:** * 8+ years in GTM strategy, operations, program management, consulting, or related fields * Proven experience leading complex cross-functional programs in fast-paced environments * Strong analytical, problem-solving, communication, and stakeholder management skills * Ability to operate through ambiguity, prioritize effectively, and drive outcomes with high ownership **Preferred Qualifications** * Experience in high-growth SaaS, AI, or enterprise technology companies * Background building operating models, launch processes, or executive reporting systems * Familiarity with enterprise GTM motions, customer launches, or product-led growth * Consulting, chief-of-staff, or business operations experience is a plus **About OpenAI** OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many diff