Mistral· Solutions· Paris
Solutions Architect, Partner - EMEA
Classified Tasks (17)
Automate 0%Augment 88%Human-Only 12%
Augment (15)
AI assists, human decides
Execute technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives
technical
Onboard AI Platform and model updates to strategic partner platforms
technical
Drive enablement at scale across strategic partner technical and sales teams
leadership
Create and update partner enablement assets (technical decks, documentation, enablement videos, reference architectures)
communication
Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions deliver customer value
analytical
Collaborate with partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights
technical
Crash-test and experiment on newly deployed models, features, and tools as "user zero," document findings, suggest fixes, and escalate feedback to engineering teams
technical
Develop tooling for quality control of model deployments on each cloud, including SDK validation, availability, and scalability checks
technical
Guide and support partners and customers in deploying the text completion API into their infrastructure
technical
Fine-tune models with customers and partners according to their specific requirements
technical
Liaise regularly with product and technical teams to relay customer and partner feedback and suggest product improvements
communication
Collaborate with Account Executives to ensure customers maximize product value
operational
Provide post-deployment support by addressing and resolving issues or challenges that arise
technical
Recommend product optimizations or new features based on customer feedback
analytical
Develop custom features for customers as needed
technical
Human-Only (2)
Requires human judgment
Work closely with Partner and GTM teams to drive adoption of the enterprise AI platform and models
leadership
Create strategic customer visions based on their strategy, desired business outcomes, and required capabilities
leadership
Job description
About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers . Role Summary As an early member of our US Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models. What you will do Your scope will be as follows: Pre-Sale & Sales Activities: • Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives • Help onboard AI Platform and model updates to strategic partner platforms • Drive enablement at scale across strategic partner technical and sales teams • Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc. • Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary. • Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities. Product Implementation & Integration: • Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams. • Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability) • Guide and support partners and customers in deploying our text completion API into their infrastructure. • Work closely with customers and partners to fine-tune models according to their specific requirements. • Regularly liaise with the product and technical teams to relay feedback and suggest improvements. Customer & Partner Success & Support: • Collaborate with Account Executives to ensure that the customer is maximizing the product's potential. • Provide post-deployment support, addressing any issues or challenges that arise promptly. • Offer recommendations for product optimizations or new features based on customer feedback. • Develop custom features for customers as needed. About you • Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer). • Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution. • Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations • Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders • Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture