Anthropic· Applied AI· San Francisco, CA | New York City, NY
Manager of Solutions Architecture, Applied AI (Enterprise Tech)
Classified Tasks (20)
Automate 0%Augment 40%Human-Only 60%
Augment (8)
AI assists, human decides
Guide team members by providing technical guidance
technical
Establish processes to scale the pre-sales team
operational
Scope customer use cases for AI solutions
analytical
Execute proofs of concept (POCs) for customer use cases
technical
Assist customers in understanding and deploying Anthropic products (Claude for Enterprise, Claude Code, and the API)
technical
Collaborate with product and engineering teams to prioritize customer feedback and resolve adoption blockers
operational
Produce conference presentations, webinars, and technical content to contribute to thought leadership
creative
Monitor emerging AI/ML trends and the competitive landscape
analytical
Human-Only (12)
Requires human judgment
Drive adoption of frontier AI in partnership with go-to-market teams
leadership
Lead and grow the pre-sales Solutions Architect team that partners with account executives
leadership
Hire and recruit pre-sales Solutions Architects
leadership
Manage the pre-sales team and oversee daily operations
operational
Provide career development coaching to team members
leadership
Set team performance goals in collaboration with sales and other organizational partners
leadership
Act as a technical sponsor for high-value strategic customers
technical
Advise customers on overall AI adoption strategies
communication
Partner with industries sales leadership to identify strategies to drive product adoption within verticals and horizontal use cases
leadership
Represent Anthropic directly at strategic customer engagements
communication
Travel to customer sites and conferences for executive sessions, technical workshops, and relationship building
operational
Establish and communicate a shared vision for solutions that enable beneficial and safe AI in technology products
leadership
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As the manager of the Industries Solutions Architect team within Applied AI Enterprise Tech at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. Our Enterprise Tech customers include tech forward companies within verticals like fintech and cyber security. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude for Enterprise, Claude Code, and the API. This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements. Responsibilities: Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. Set goals for your team in collaboration with sales and other parts of the organization that establish baseline expectations for performance. Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution. Partner closely with Industries sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases. Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption. Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building. Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products. Contribute to thought leadership through conference presentations, webinars, and technical content creation. Stay current with emerging AI/ML trends and the competitive landscape. You may be a good fit if you: 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role. 3+ years of technical pre-sales management experience. Have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments. Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments. Have excellent communication, collaboration, and coaching abilities. Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies. Have at least a high level familiarity with the architecture and operation of LLMs. Have a passion for making powerful technology safe and societally beneficial. Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI. Strong candidates may have: Ente