Anthropic· Engineering & Design - Product· San Francisco, CA | Seattle, WA
Engineering Manager, Passport
Classified Tasks (23)
Automate 0%Augment 35%Human-Only 65%
Augment (8)
AI assists, human decides
Define the platform architecture for Passport
technical
Ship the first version of the Passport platform integrating Claude.ai, first-party APIs, and third-party platforms
operational
Design and implement customer identity entry flows for verifying users
technical
Design and implement a centralized model for coordinating and managing access
technical
Integrate the trust platform with Safeguards and review processes
technical
Build and maintain user-facing portals and interfaces for customers to manage trust across connected products
technical
Ensure delivery quality for Passport releases
operational
Implement end-to-end integration between automated decisions and human review workflows
technical
Human-Only (15)
Requires human judgment
Own the customer verification and trust stack across Anthropic's products
leadership
Hire the early Passport engineering team
leadership
Plan engineering execution end-to-end for the Passport team
operational
Prioritize work and roadmap items for Passport engineering
leadership
Monitor and maintain team health for the Passport engineering team
leadership
Lead incident response for Passport systems on the critical path for Claude products
operational
Partner with safeguards, product, and design teams to shape the Passport roadmap
communication
Work directly with customers and go-to-market teams on verification and trust requirements
communication
Translate customer and go-to-market feedback into engineering priorities
communication
Drive compliance and platform-readiness activities required by customers and regulators
operational
Coordinate with security, legal, and the broader platform organization on compliance and readiness
communication
Coordinate migrations and integrations with product teams that depend on Passport to ensure clean rollouts
operational
Recruit, onboard, and grow engineers for the Passport team
leadership
Provide direct feedback and performance coaching to engineers
leadership
Establish team operating processes and norms for how the Passport team operates
operational
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Claude reaches more people — individuals, businesses, developers building on our APIs, and platforms building on top of those — knowing who's on the other side of a request becomes foundational to running our products responsibly. Passport is the team building that capability: a centralized identity, verification, and trust-grant platform. We're hiring an Engineering Manager to build our Passport team. You'll expand the early team, define the architecture, and ship the first version of a platform that touches Claude.ai, our first-party APIs, and the third-party platforms built on top of them. This is a role with an unusually broad surface area: identity verification flows, a centralized trust graph, integration with our Safeguards organization, and a user-facing portal — all on the critical path for how Anthropic scales access to Claude safely. About the team Passport will own the customer verification and trust stack across Anthropic's products. The team's scope includes the entry flows customers go through to establish identity, a centralized model for coordinating and managing access, integration with review processes and the user-facing surfaces customers use to manage their trust across connected products. The team sits close to the product surfaces it serves and works closely with our safeguards, platform, and product organizations. Responsibilities Establish the Passport team as a high performing contributing team to our wider model safety efforts — hire the early team, set the technical direction, and establish how the team operates Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response on a system that's on the critical path for every Claude product Partner with safeguards, product, and design to shape the roadmap — and make the integration between automated decisions and human review work end-to-end Work directly with customers and the go-to-market team on verification and trust requirements, joining key conversations and turning what you learn into engineering priorities Drive the compliance and platform-readiness work customers and regulators require, partnering with security, legal, and the broader platform organization Coordinate across the product teams that depend on Passport, making migrations and integrations land cleanly Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team You may be a good fit if you Have taken a product or platform from 0→1, making early architectural calls, and shipping the first versions with limited precedent to lean on Are a skilled engineering manager who treats management as a craft — clear feedback, strong 1:1s, consistent investment in your team's growth Have led teams building systems that other teams depend on, and understand the discipline that comes with being on someone else's critical path Are comfortable working with customers and joining conversations alongside sales, customer success, and safeguards partners Strong candidates may also have Experience building customer verification or identity systems, including working with third-party verification providers Background designing centralized policy or trust systems where decisions propagate across many downstrea