Anthropic· Safeguards (Trust & Safety) · San Francisco, CA | New York City, NY | Washington, DC
Vendor and Contract Manager, Safeguards
Classified Tasks (23)
Automate 0%Augment 78%Human-Only 22%
Augment (18)
AI assists, human decides
Identify and select vendors, partners, and consultants for Safeguards engagements
operational
Drive vendor selection processes incorporating expert input and evaluating tradeoffs between capability, price, and internal resources
leadership
Map and understand the vendor landscape across verification, threat intelligence, process outsourcing, and capability evaluation
analytical
Conduct vendor due diligence for potential vendors handling sensitive model access or content
operational
Coordinate security and data governance reviews for vendors handling sensitive model access or content
technical
Forecast future partnership needs and proactively research vendors and partners to meet emerging Safeguards requirements
analytical
Manage contracts across the Safeguards vendor and partner portfolio
operational
Work with legal teams to redline and finalize contract language
administrative
Execute contracts in coordination with procurement and legal teams
administrative
Develop novel agreements for research collaborations, civil society consultations, and model red-teaming engagements
creative
Build and implement repeatable vendor management and procurement processes
operational
Onboard vendors, partners, and researchers, including setting up model access for research partners
operational
Manage vendor and researcher access to models and products during testing phases and trials
technical
Handle invoicing, payment processing, and contract renewal processes with partners
administrative
Track and plan the Safeguards vendor budget in partnership with finance teams
analytical
Maintain a clear picture of current spend and forecast future Safeguards spending needs
analytical
Monitor vendor performance and usage and oversee ongoing vendor and partner management
operational
Report on vendor performance, spend, and contract status to Safeguards leadership
communication
Human-Only (5)
Requires human judgment
Negotiate contract terms with vendors and partners
communication
Adapt processes to handle novel partnership structures and nonstandard procurement workflows
operational
Flag vendor performance issues and resolve concerns and disputes as they arise
communication
Handle vendor performance issues within one day when they occur
operational
Coordinate and collaborate with cross-functional teams including legal, procurement, finance, and engineering
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Vendor and Contract Manager on the Safeguards team, you will own the end-to-end lifecycle of Anthropic's safety-critical vendor, partner, and consultant relationships — from identifying and selecting vendors through contract negotiation, onboarding, ongoing performance management, and renewal. The vendors and partners you'll manage span verification, threat intelligence, process outsourcing, capability evaluation, civil society consultation, and research collaboration. You'll build repeatable processes where they're needed while staying nimble enough to handle novel partnership structures, like research collaborations, civil society consultations, and model red-teaming engagements that don't fit neatly into standard procurement workflows. You'll work closely with legal, procurement, finance, and engineering teams, and you'll be the person who knows where every Safeguards contract stands, what we're spending, and where we should consider a change. This is a role for someone who's comfortable operating across commercial, legal, and technical contexts in a fast-moving environment — someone who can negotiate contract terms, work with legal teams to redline contracts, set up model access for a research partner, and handle a vendor performance issue in one day. *Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. Responsibilities: Vendor Selection & Onboarding Understand the broad vendor landscape for Safeguards and drive vendor selection processes with expert input, factoring in tradeoffs between capability, price, and internal resources across categories including verification, threat intelligence, process outsourcing, and capability evaluation Conduct vendor due diligence and coordinate security and data governance reviews for vendors handling sensitive model access or content Forecast future partnership needs and proactively research vendors and partners that could meet emerging Safeguards requirements Contract & Budget Management Manage contracts across the Safeguards vendor and partner portfolio, working with legal and procurement teams on contract redlining, negotiation, and execution Work with legal teams and potential research partners to develop novel agreements for research collaboration, civil society consultation, and model red-teaming Handle invoicing, payment, and renewal processes with partners Own Safeguards vendor budget tracking and planning in partnership with finance teams, maintaining a clear picture of current spend and forecasting future needs Ongoing Vendor & Partner Management Manage vendor and researcher access to models and products during testing phases and trials Oversee and monitor vendor performance and usage, flagging issues and resolving concerns and disputes as they arise Report on vendor performance, spend, and contract status to Safeguards leadership You may be a good fit if you have: 5+ years in vendor management, procurement, or contract operations, ideally in risk, fraud, compliance, or trust & safety contexts at a technology company Demonstrated experience reviewing and ne