Anthropic· Engineering & Design - Product· San Francisco, CA | New York City, NY | Seattle, WA
Staff Software Engineer, Billing Platform
Classified Tasks (12)
Automate 0%Augment 92%Human-Only 8%
Augment (11)
AI assists, human decides
Build and operate the infrastructure that converts product usage into revenue across Anthropic products
technical
Build integration contracts that product teams plug into to launch paid SKUs without requiring billing expertise
technical
Automate the quote-to-cash lifecycle to prevent enterprise deals from bottlenecking on manual operations
operational
Build reconciliation and revenue data foundations to ensure revenue numbers are trustworthy at audit time
analytical
Design and ship billing capabilities end-to-end, including pricing primitives, payment flows, contract and entitlement models, and revenue data pipelines
technical
Build systems prioritizing correctness, implementing idempotency, reconciliation, and audit trails where necessary
technical
Design and own billing interfaces and contracts, including billing APIs and revenue datasets, to hide complexity and remain resilient to change
technical
Evaluate third-party billing, payment, and tax platforms and decide when to extend them versus building proprietary primitives
analytical
Own and operate the payments stack, including authorization and retry logic, processing cost optimization, automated dispute response, and fraud controls
operational
Automate manual processes such as enterprise contract amendments, pricing configuration changes, and billing support escalations
operational
Operate deployed systems by owning SLOs for customer-facing flows, instrumenting the revenue pipeline to surface discrepancies before month-end close, and responding to pages
operational
Human-Only (1)
Requires human judgment
Partner with Growth, Sales, Finance, and Product teams to implement promotional mechanics, quote flexibility, and GAAP-compliant revenue data
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic exists to ensure the world safely navigates the transition through transformative AI. That work is funded by commercial revenue — and every dollar of it runs through Billing Platform. We build and operate the infrastructure that turns product usage into revenue across everything Anthropic ships: Claude.ai , the Developer Platform, Claude Code, and whatever comes next. The faster we can price it, charge for it, and account for it correctly, the faster Anthropic can fund the mission. We’re looking for a software engineer to join Billing. Depending on where you land, you might be building the integration contracts product teams plug into so they can launch a paid SKU without becoming billing experts, automating the quote-to-cash lifecycle so enterprise deals don’t bottleneck on manual ops, or building the reconciliation and data foundations that keep every revenue number trustworthy at audit time. This is production-critical infrastructure where correctness is non-negotiable — a rounding error here is a revenue discrepancy somewhere else — and you’ll work closely with Finance, Product, Sales, and Accounting to build systems that scale with the business. What you’ll do Design and ship billing capabilities end to end — pricing primitives, payment flows, contract and entitlement models, revenue data pipelines — depending on the surface area you own. Build for correctness first. Billing data is financial data; you’ll develop the instincts for where idempotency, reconciliation, and audit trails matter and where they don’t. Own the interfaces. Whether it’s the billing API a product team integrates against or the revenue dataset Finance closes the books on, you’ll design contracts that hide the complexity and hold up under change. Make build-vs-buy calls. We lean heavily on third-party billing, payment, and tax platforms, and you’ll decide where to extend them and where to build our own primitives around them. Own the payments stack. Authorization rates and retry logic so a good card doesn’t silently decline, processing cost as a real number you drive down, automated dispute response, and fraud controls that stop bad actors without blocking real customers. Drive down the manual work. Enterprise contract amendments, pricing config changes, billing support escalations — a lot of it is still human-in-the-loop, and closing that gap is a direct line to scale. Operate what you ship. You’ll own SLOs on customer-facing flows, instrument the revenue pipeline so discrepancies surface before month-end close, and be on the hook when it pages. Partner across the company. Growth wants promotional mechanics, Sales wants quote flexibility, Finance wants GAAP-clean data, product teams want it yesterday — you’ll help thread that needle. You may be a good fit if you Have 8+ years building backend or platform systems in production, 3+ years leading large scale, complex projects or teams as an engineer or tech lead Have a track record of shipping in fast-moving environments where the requirements shift under you and you still land something correct and maintainable. Care about correctness and data integrity as f