Anthropic· Applied AI· Bangalore, India
Solutions Architect, Applied AI
Classified Tasks (14)
Automate 0%Augment 86%Human-Only 14%
Augment (12)
AI assists, human decides
Help customers understand Claude's capabilities
communication
Architect innovative LLM solutions that address complex business challenges while ensuring safety and reliability
technical
Guide customers from initial technical discovery through evaluation and successful deployment of Claude
operational
Partner with account executives to translate customer requirements into technical solutions aligned with business objectives
communication
Coordinate internally with Sales, Product, Engineering, and other stakeholders to drive customer success
operational
Support customers building with both the Claude API and Claude for Work
technical
Create and deliver technical content tailored to engineering, development, and executive audiences, including technical deep dives and business-focused presentations
communication
Guide technical architecture decisions and design integrations of Claude into customers' existing technology stacks
technical
Develop evaluation frameworks and evaluations to measure Claude's performance for specific customer use cases
analytical
Identify common integration patterns and provide insights and feedback to Product and Engineering teams
analytical
Maintain up-to-date knowledge of LLM capabilities and implementation patterns
technical
Collaborate across time zones with global teams while serving as the technical expert for the India market
operational
Human-Only (2)
Requires human judgment
Act as a trusted technical advisor to large enterprise customers across India and the APAC region, articulating Claude's value and integration and deployment vision
leadership
Travel to customer sites within India and the APAC region to conduct workshops, technical deep dives, and relationship-building activities
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Location - Mumbai About the role As an Applied AI team member at Anthropic India, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises across India and the Asia-Pacific region understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally within India and the APAC region to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns Collaborate across time zones with global teams while serving as the technical expert for the India market You may be a good fit if you have: 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Experience working with enterprise customers in India or the APAC region, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfor