Anthropic· Sales· Tokyo, Japan
Enterprise Account Executive, Retail
Classified Tasks (13)
Automate 0%Augment 54%Human-Only 46%
Augment (7)
AI assists, human decides
Help senior leaders personalize customer experiences at scale
leadership
Strengthen clients' competitive position using Anthropic's AI solutions
leadership
Build and execute territory plans
operational
Identify high-value opportunities across supermarket and convenience store groups, specialty retailers, fashion houses, and marketplace platforms
analytical
Position AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience
technical
Integrate solutions with existing retail technology stacks
technical
Ensure solutions comply with Japan's data privacy requirements under the APPI framework
administrative
Human-Only (6)
Requires human judgment
Drive the adoption of safe, frontier AI technology across Japan's retail and consumer commerce organizations
leadership
Own the full sales cycle from prospecting to closing
operational
Work with senior leaders to optimize operations
leadership
Own and exceed revenue targets by winning new major retail accounts and expanding existing relationships across domestic retailers, convenience store chains, e-commerce platforms, and omnichannel brands
operational
Lead consultative sales processes with senior executives, including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce
communication
Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver integrated solutions
leadership
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive, Retail based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's retail and consumer commerce organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them optimize operations, personalize customer experiences at scale, and strengthen their competitive position with Anthropic's AI solutions. Responsibilities: Own and exceed revenue targets by winning new major retail accounts and expanding existing relationships across Japan's domestic retailers, convenience store chains, e-commerce platforms, and omnichannel brands Build and execute territory plans, identifying high-value opportunities across supermarket and convenience store groups, specialty retailers, fashion houses, and marketplace platforms Lead consultative sales processes with senior executives — including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce — positioning AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that integrate with existing retail technology stacks while meeting Japan's data privacy requirements under the APPI framework You may be a good fit if you have: 8+ years of enterprise sales experience in Japan with significant exposure to retail and consumer commerce accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach A track record of managing complex sales processes and securing strategic deals with large-scale retailers by understanding the operational and technology challenges unique to Japan's retail landscape Demonstrated ability to navigate retail stakeholder ecosystems, building consensus across merchandising, supply chain, digital, and customer experience teams with multiple budget authorities and approval layers Proven experience exceeding revenue targets by effectively managing pipeline across seasonal retail cycles and the rapid decision-making cadence of consumer-facing businesses A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments A strategic, analytical approach to identifying opportunities within Japan's retail sector combined with patient, relationship-focused execution A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit Excellent communication skills in both Japanese and English What We Offer Competitive base salary and commission structure commensurate with experience Equity participation Comprehensive benefits package Hybrid work model with flexibility Access to cutting-edge AI technology and world-class research team Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience <st