Anthropic· Sales· Boston, MA; New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
Applied AI Architect, Enterprise Tech
Classified Tasks (12)
Automate 0%Augment 67%Human-Only 33%
Augment (8)
AI assists, human decides
Architect innovative LLM solutions that address complex business challenges while ensuring safety and reliability.
technical
Partner with account executives to gather and analyze customer requirements and translate them into aligned technical solutions.
analytical
Support customers building with both the Claude API and Claude for Work.
technical
Create and deliver technical content tailored to audiences ranging from engineering deep dives to executive business-value presentations.
communication
Guide technical architecture decisions and assist customers in integrating Claude into their existing technology stacks.
technical
Help customers develop evaluation frameworks (evals) to measure Claude's performance for their specific use cases.
analytical
Identify common integration patterns and contribute product and engineering insights based on customer interactions.
analytical
Maintain up-to-date knowledge of LLM capabilities and implementation patterns and apply that knowledge to customer solutions.
technical
Human-Only (4)
Requires human judgment
Serve as a Pre-Sales architect and trusted technical advisor to large enterprises, helping them understand Claude's value and envision integration and deployment into their technology stack.
leadership
Guide customers from initial technical discovery through evaluation to successful deployment, coordinating with Sales, Product, and Engineering teams.
operational
Coordinate internally across multiple teams and stakeholders to drive customer success throughout the Claude adoption journey.
operational
Travel to customer sites to conduct workshops, technical deep dives, and relationship-building activities.
communication
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of ex